Welcome to MyCart Online! We strive to provide a seamless and enjoyable shopping experience for all our customers. Below are our terms of delivery to ensure you are well-informed about our shipping process.
Shipping Policy:
- Processing Time:
- All orders are processed within 1-2 business days approximately (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- Shipping Rates and Estimates:
- Free Shipping: We offer free standard shipping on all orders.
- Shipping Estimates: Delivery times vary depending on your location:
- Domestic (within the India): 5-7 business days approximately.
- Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
- Shipping Restrictions:
- We currently ship to addresses within India only.
- Please ensure that your delivery address is correct and complete. We are not responsible for any delays or losses due to incorrect or incomplete addresses.
- Delivery Issues:
- If your order has not arrived within the estimated delivery time, please contact our customer service team at support@mycartonline.in for assistance.
- In the event of a lost or damaged package, we will work with the carrier to resolve the issue promptly. Please report any damage or loss within 7 days of receiving your order.
- Returns and Refunds:
- We offer a 7-day return or refund policy. If you are not satisfied with your purchase, please review our Return Policy for detailed instructions on how to proceed.
Contact Us:
If you have any questions or concerns regarding our terms of delivery, please do not hesitate to contact us at support@mycartonline.in. Our team is here to assist you and ensure your shopping experience with MyCart Online is nothing short of excellent.
Thank you for choosing MyCart Online!